Unresolved conflict costs a lot more than just money. Our workplace mediation services resolve complex and challenging disputes - swiftly, effectively and with as little disruption as possible.

We provide expert and experienced workplace mediators who will work with all parties in a dispute to establish their underlying needs and interests, encourage dialogue and ultimately, facilitate a mutually acceptable resolution.

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Mediation can be used in many ways relating to the workplace. For example, where there has been:

  • A breakdown in a working relationship
  • An accusation of bullying/harassment/discrimination that remains unresolved
  • A desire to rebuild a working relationship
  • An employment tribunal application raised, whether or not the employment has ended
  • Helping colleagues to form an effective working relationship where they have very different styles or values

Where no formal complaint has been lodged, mediation can help those involved to resolve their differences without the stress and time of a formal procedure. Where a formal procedure has begun, mediation can work within formal timescales and in many instances will help to create a resolution that brings the formal procedure to an early close and support an ongoing working relationship between parties.

Process

There are different styles and approaches of mediation that may be suitable depending on the context and organisational culture. We offer a bespoke service that meets the needs of the individuals involved and the organisational structure within which they work, on time and on budget. This means they’re experts at getting to the root of the matter, helping individuals understand the impact they have on one another, getting ‘stuck’ conversations moving again and then keeping them on track.

We offer coaching prior to a joint mediation taking place, to maximise the motivation of both parties to reach a workable solution. This also allows both parties to share with the mediator the relevant issues and have the space to consider what the key issues are, that they wish to discuss.

If you are curious to find out how we can help your organisation overcome workplace difficulties call us for a confidential, no obligation chat on 07921 868 425. Alternatively drop us an email on catriona@resolutionmediationscotland.com if you’d like to find out more.

What are the benefits of using workplace mediation?

  • Resolution can be achieved in days or weeks rather than months or years
  • Mediation can get to the issues which contributed to the creation of the dispute
  • There is greater satisfaction with the results as the parties control the outcome
  • The costs are lower – a positive outcome from mediation results in greater management time available, increase in team productivity and avoids costs associated with a grievance or tribunal.
  • Management time is better employed
  • Relationships can be preserved
  • It avoids damage to the relationships within a team which could be caused by an internal investigation of a complaint
  • The parties are more likely to abide by the solution since they design and agree to it